posted 03-03-99 11:33 AM ET
Just a suggestion:Perhaps you should put up a page on the site that lists possible probs that are showing up in this forum and describe the procedures to diagnose and/or fix them that you have been constantly reiterating over and over again (i.e. check dxdiag, rename sound.dll, etc., etc.).
Of course, this only works if most of the probs are system related. But it may save you a lot of time and typing. That way you can simply tell someone to "visit this page, do what it says, and let me know if the prob still occurs." Instead of the current "did you do this, do you do that, what about that?" that I keep seeing you asking people.
Of course that would make all this less impersonal...your call.