posted 08-27-99 10:51 AM ET
Hi Jeffrey,Thanks for responding, but I was able to resolve the problem without such drastic steps.
When I first installed v4.0, I got a message saying I couldn't overwrite sound.dll. For some reason, it was marked as a system or hidden file or some such. I ran WinZip and extracted it manually taking the option to overwrite, and thought I had installed the entire patch. But apparently, the entire patch wasn't installed.
I manually deleted sound.dll, then re-ran the v4.0 patch. The patch installed without a hitch and the mandatory retirement year problem went away.
Bill