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Author Topic:   illegal operation error HELP

thekid posted 06-28-99 03:32 PM ET
Every time I try to open up smac I get an error that says "this program has produced an illegal operation and will be shut down"
Can someone HELP me.
Jeffrey Morris FIRAXIS posted 06-28-99 04:51 PM ET
Sure. At what point does the game die (like, what's on the screen)? Also, what are your system specifications (video/sound card, ram, processor, etc..)? There are a number of troublshooting steps available in the readme.txt and I recommend trying a few of those right off the bat. If you don't make any progress, I'm here to help.
jkm
firaxis games
thekid posted 06-28-99 06:24 PM ET
My computer is a Gateway 2000 it has a 200mhz processor, 32mb ram, 2-2gigabyte hard drives, a stb virge 4mb 3d PCI graphics accelarator, and a Ensoniq Audio PCI Wavetable sound card.
I never acually get into the program, I double click on the program and it shows the illegal program error.
Biff Buff posted 06-28-99 08:57 PM ET
I get the same problem, it happens when I try to play. I have un-installed and re-installed following the instruction manual and I get the same thing.
Biff Buff posted 06-28-99 08:59 PM ET
ohh i have a Gateway 2000 also with 200mhz pentium processor
Jeffrey Morris FIRAXIS posted 06-29-99 08:27 AM ET
Did the troubleshooting tip help? What did you try and what were the results? Also, on a lark, it sounds like downloading DX 6.1 from www.microsoft.com/directx might be in order. Give it a shot.
jkm
firaxis games
Biff Buff posted 06-29-99 07:30 PM ET
ok, everything I tried didn't work. The error message I get reads a follows:
TERRAN caused an invalid page fault in
module KERNEL32.DLL at 014f:bff7297c.
Registers:
EAX=00000001 CS=014f EIP=bff7297c EFLGS=00010246 EBX=0000802c SS=0157 ESP= 00clf02c EBP=00clf06c ECX=00cl7000 DS= 3557 ESI=00000000 FS=0000 EDX=0002034f ES=0157 EDI=00000000 GS=0000
Bytes at CS: EIP:
66 64 8b ld 00 00 00 66 83 eb 01 73 13 8b f0
Stack dumo:
bff72999 00000001 00clf050 bff32d09 00008000 81725lb8 00000000 bff32201 00cl7000 00cl7000
00000c22 bff82356 00000000 00af00a8 83234lfc 00000c22

I hope this helps you find out what the problem is.
Jeffrey Morris FIRAXIS posted 06-29-99 07:44 PM ET
Okay. The location of the fatal (kernal32.dll) indicates that something serious is going on. What exactly did you try and what were the results? I need you to be explicit here so I can track what is going on. Also, further detail about your system would be great, like soundcard, videocard, amount of RAM, free HD space, etc...
jkm
firaxis games
heretich posted 06-29-99 08:06 PM ET
This problem happens to me, too. Whenever I start the game, the Firaxis logo comes up, then 'TERRAN caused GPF in module TERRAN.EXE' messeage is shown. I tried the sound tweak and the hardware acceleration to 0 trick, but it makes no difference.
My system is k6-2 300, 128mb ram, 380mb space left in hd, diamond viper550, creative sound blaster live!, and the moherboard is epox EP-51MVP3E-M. I have win98 japanese version + directx 6.1 installed for this machine.
Jeffrey Morris FIRAXIS posted 06-29-99 08:51 PM ET
heretich: That is an easier one. This is usually solved by setting your hardware acceleration to 0, which you tried. Make sure you're doing it as such. Right-click on My Computer, select properties, then performance, then graphics. Set this slider to 0, click OK, and then reboot. It's solved this problem on your hardware numerous times. I think updated drivers for the v550 can also help, though I've heard mixed results.
jkm
firaxis games
Nif posted 06-29-99 09:33 PM ET
Jeff,
First off I wanna say that I've been really impressed by the commitment you've shown to the gamers here. Well done.
Second, you mentioned on a similar thread that large and huge maps need a *lot* of RAM and swapfile space to run properly. Can you be more specific about how much a lot is?
heretich posted 06-29-99 11:18 PM ET
Thank you for the quick reply, Jeff.
But like I said, I did exactly what you said(set hardware acceleration to 0 and reboot), and it does not make any difference.
Rackam posted 06-30-99 04:38 AM ET
I've heard from different sources that the SB Live has a bug that prevents an AGP graphics card from operating with it.
Also, from another source that Diamond's Viper550 drivers have a problem. The reference drivers for it work properly though.
Jeffrey Morris FIRAXIS posted 06-30-99 08:31 AM ET
Nif: Not really, as the amount increases as the game progresses (more units, base management for the AI, etc). I'd say, as an extreme upper max, 500 megs of free, defragged hard drive space would absolutely let you play even grossly huge maps without problems. Keep in mind that this is a guesstimate of the worse kind. I've seen huge maps played with as little as 100 megs free, but on a machine with 128 megs of ram.
Heretich: The problem here is that the intro movie is dying on you. What does DXDiag.exe think of your video drivers? As a last resort, you could add disableintromovie=1 to the alpha centauri.ini file (check the v3.0 readme to double check that like). Also, adding directdraw=0 to that file may help, since dd is usually the cause of this problem with the movie player.
jkm
firaxis games
Biff Buff posted 06-30-99 09:52 PM ET
hmmm, let me see if reloading windows will correct this error.
heretich posted 07-04-99 07:58 PM ET
Jeff,
Thank you for the help. My problem was apparently local to the Japanese version of Win98 - Specifically, MSIME. When I turned it off, the game worked seamlessly. This is one great game. Thanks!
Blammo posted 07-06-99 02:14 AM ET
heretich,
I'm also running Win98 Japanese, and have been having problems getting AlphaCentauri to run. How did you turn off MSIME? The only way I can think of is using the Ctrl-Alt-Del, and closing the task. I'm wondering if this is an okay thing to do everytime I want to play the game... if you have a different method, let me know. Thanks.
heretich posted 07-07-99 08:09 PM ET
Hi Blammo,
You can turn off MSIME by going to Control Panel - Keyboard - Language and add English then delete Japanese. Hope this helps.
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Author	Topic: illegal operation error HELP
thekid	posted 06-28-99 03:32 PM ET Every time I try to open up smac I get an error that says "this program has produced an illegal operation and will be shut down" Can someone HELP me.
Jeffrey Morris FIRAXIS	posted 06-28-99 04:51 PM ET Sure. At what point does the game die (like, what's on the screen)? Also, what are your system specifications (video/sound card, ram, processor, etc..)? There are a number of troublshooting steps available in the readme.txt and I recommend trying a few of those right off the bat. If you don't make any progress, I'm here to help. jkm firaxis games
thekid	posted 06-28-99 06:24 PM ET My computer is a Gateway 2000 it has a 200mhz processor, 32mb ram, 2-2gigabyte hard drives, a stb virge 4mb 3d PCI graphics accelarator, and a Ensoniq Audio PCI Wavetable sound card. I never acually get into the program, I double click on the program and it shows the illegal program error.
Biff Buff	posted 06-28-99 08:57 PM ET I get the same problem, it happens when I try to play. I have un-installed and re-installed following the instruction manual and I get the same thing.
Biff Buff	posted 06-28-99 08:59 PM ET ohh i have a Gateway 2000 also with 200mhz pentium processor
Jeffrey Morris FIRAXIS	posted 06-29-99 08:27 AM ET Did the troubleshooting tip help? What did you try and what were the results? Also, on a lark, it sounds like downloading DX 6.1 from www.microsoft.com/directx might be in order. Give it a shot. jkm firaxis games
Biff Buff	posted 06-29-99 07:30 PM ET ok, everything I tried didn't work. The error message I get reads a follows: TERRAN caused an invalid page fault in module KERNEL32.DLL at 014f:bff7297c. Registers: EAX=00000001 CS=014f EIP=bff7297c EFLGS=00010246 EBX=0000802c SS=0157 ESP= 00clf02c EBP=00clf06c ECX=00cl7000 DS= 3557 ESI=00000000 FS=0000 EDX=0002034f ES=0157 EDI=00000000 GS=0000 Bytes at CS: EIP: 66 64 8b ld 00 00 00 66 83 eb 01 73 13 8b f0 Stack dumo: bff72999 00000001 00clf050 bff32d09 00008000 81725lb8 00000000 bff32201 00cl7000 00cl7000 00000c22 bff82356 00000000 00af00a8 83234lfc 00000c22 I hope this helps you find out what the problem is.
Jeffrey Morris FIRAXIS	posted 06-29-99 07:44 PM ET Okay. The location of the fatal (kernal32.dll) indicates that something serious is going on. What exactly did you try and what were the results? I need you to be explicit here so I can track what is going on. Also, further detail about your system would be great, like soundcard, videocard, amount of RAM, free HD space, etc... jkm firaxis games
heretich	posted 06-29-99 08:06 PM ET This problem happens to me, too. Whenever I start the game, the Firaxis logo comes up, then 'TERRAN caused GPF in module TERRAN.EXE' messeage is shown. I tried the sound tweak and the hardware acceleration to 0 trick, but it makes no difference. My system is k6-2 300, 128mb ram, 380mb space left in hd, diamond viper550, creative sound blaster live!, and the moherboard is epox EP-51MVP3E-M. I have win98 japanese version + directx 6.1 installed for this machine.
Jeffrey Morris FIRAXIS	posted 06-29-99 08:51 PM ET heretich: That is an easier one. This is usually solved by setting your hardware acceleration to 0, which you tried. Make sure you're doing it as such. Right-click on My Computer, select properties, then performance, then graphics. Set this slider to 0, click OK, and then reboot. It's solved this problem on your hardware numerous times. I think updated drivers for the v550 can also help, though I've heard mixed results. jkm firaxis games
Nif	posted 06-29-99 09:33 PM ET Jeff, First off I wanna say that I've been really impressed by the commitment you've shown to the gamers here. Well done. Second, you mentioned on a similar thread that large and huge maps need a lot of RAM and swapfile space to run properly. Can you be more specific about how much a lot is?
heretich	posted 06-29-99 11:18 PM ET Thank you for the quick reply, Jeff. But like I said, I did exactly what you said(set hardware acceleration to 0 and reboot), and it does not make any difference.
Rackam	posted 06-30-99 04:38 AM ET I've heard from different sources that the SB Live has a bug that prevents an AGP graphics card from operating with it. Also, from another source that Diamond's Viper550 drivers have a problem. The reference drivers for it work properly though.
Jeffrey Morris FIRAXIS	posted 06-30-99 08:31 AM ET Nif: Not really, as the amount increases as the game progresses (more units, base management for the AI, etc). I'd say, as an extreme upper max, 500 megs of free, defragged hard drive space would absolutely let you play even grossly huge maps without problems. Keep in mind that this is a guesstimate of the worse kind. I've seen huge maps played with as little as 100 megs free, but on a machine with 128 megs of ram. Heretich: The problem here is that the intro movie is dying on you. What does DXDiag.exe think of your video drivers? As a last resort, you could add disableintromovie=1 to the alpha centauri.ini file (check the v3.0 readme to double check that like). Also, adding directdraw=0 to that file may help, since dd is usually the cause of this problem with the movie player. jkm firaxis games
Biff Buff	posted 06-30-99 09:52 PM ET hmmm, let me see if reloading windows will correct this error.
heretich	posted 07-04-99 07:58 PM ET Jeff, Thank you for the help. My problem was apparently local to the Japanese version of Win98 - Specifically, MSIME. When I turned it off, the game worked seamlessly. This is one great game. Thanks!
Blammo	posted 07-06-99 02:14 AM ET heretich, I'm also running Win98 Japanese, and have been having problems getting AlphaCentauri to run. How did you turn off MSIME? The only way I can think of is using the Ctrl-Alt-Del, and closing the task. I'm wondering if this is an okay thing to do everytime I want to play the game... if you have a different method, let me know. Thanks.
heretich	posted 07-07-99 08:09 PM ET Hi Blammo, You can turn off MSIME by going to Control Panel - Keyboard - Language and add English then delete Japanese. Hope this helps.