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Author Topic:   Memory Dump On NT

JamesZman posted 03-26-99 06:18 PM ET
Hi,
My system is Pentium pro-s 200MHZ dual-chip
Diamand 3000 4M Vedio Card, 16 bit Soundblaster, 64 M Ram
NT 4.0 SP 4.
A few days ago, my computer was running with 1 cpu only and under service pack 3. I got it fixed today. Two cpus are working fine and I patch the system to SP 4.0.
Now I have this memory dump in the middle of the turn (during the movement of a unit)several times already.
Here is the message on the blue screen:
Stop:0x0000001E (0xc0000005, 0xA0020f23, 0x00000000, 0x00000148)
KMODE_EXCEPTION_NOT_HANDLED ***
Address a0020f23 has base at a0000000 -win32k.sys
Bla bla..
Physical memory dump completed.
Secrect project movies run OK. I was able to get the openning movie running 1 time, then I have problem to run it the second time. Set DisableOpeningMovie=1. Did not try to run it again.
Help!
James

BikeDude posted 03-31-99 09:11 AM ET
Check out "http://support.microsoft.com" and click on the "search support" button.
Search for "KMODE_EXCEPTION*" and "win32k.sys" and you should find atleast a couple of entries.
A number of these problems (some related to SMP btw) should've been fixed in SP4. (and are marked as such in the KB articles)
If you're running SP4, and none of the KB articles apply, then you should pursue this with MS. Try mailing [email protected] with a description of your problem. First make sure you can reproduce it and then see if running with only one CPU makes a difference.
Even if Firaxis is doing something "wierd", this bugreport should still be addressed to MS, because NT simply should not crash from ring 3 code.
(NT4 added some of the graphics -GDI- stuff into the kernel, which effectively made NT4 less stable than NT 3.51!)
--
Rune
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Author	Topic: Memory Dump On NT
JamesZman	posted 03-26-99 06:18 PM ET Hi, My system is Pentium pro-s 200MHZ dual-chip Diamand 3000 4M Vedio Card, 16 bit Soundblaster, 64 M Ram NT 4.0 SP 4. A few days ago, my computer was running with 1 cpu only and under service pack 3. I got it fixed today. Two cpus are working fine and I patch the system to SP 4.0. Now I have this memory dump in the middle of the turn (during the movement of a unit)several times already. Here is the message on the blue screen: Stop:0x0000001E (0xc0000005, 0xA0020f23, 0x00000000, 0x00000148) KMODE_EXCEPTION_NOT_HANDLED *** Address a0020f23 has base at a0000000 -win32k.sys Bla bla.. Physical memory dump completed. Secrect project movies run OK. I was able to get the openning movie running 1 time, then I have problem to run it the second time. Set DisableOpeningMovie=1. Did not try to run it again. Help! James
BikeDude	posted 03-31-99 09:11 AM ET Check out "http://support.microsoft.com" and click on the "search support" button. Search for "KMODE_EXCEPTION*" and "win32k.sys" and you should find atleast a couple of entries. A number of these problems (some related to SMP btw) should've been fixed in SP4. (and are marked as such in the KB articles) If you're running SP4, and none of the KB articles apply, then you should pursue this with MS. Try mailing [email protected] with a description of your problem. First make sure you can reproduce it and then see if running with only one CPU makes a difference. Even if Firaxis is doing something "wierd", this bugreport should still be addressed to MS, because NT simply should not crash from ring 3 code. (NT4 added some of the graphics -GDI- stuff into the kernel, which effectively made NT4 less stable than NT 3.51!) -- Rune